Privacy Policy

Last Updated: February 14, 2025

At EnergyX Fusion, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect your data when you interact with our educational programs focused on valuation techniques for financial analysts.

1 Information We Collect

When you register for our courses or contact us, we collect certain information that helps us provide better educational services. This isn't about gathering data for the sake of it—we actually need this stuff to run effective programs and keep in touch with our students in Thailand and beyond.

Here's what we typically gather:

  • Your name, email address, and phone number when you sign up
  • Professional background details if you share them during enrollment
  • Payment information processed through secure third-party providers
  • Course progress and assessment results to track your learning journey
  • Communication preferences so we don't bug you with unwanted messages
  • Technical data like IP address and browser type for security purposes

We also collect information automatically through cookies and similar technologies. Most of this is standard web analytics stuff—how you navigate our site, which pages you spend time on, that sort of thing. It helps us understand what's working and what needs improvement.

2 How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to delivering quality financial education. The main uses include managing your enrollment, sending course materials, and occasionally reaching out with updates about our programs.

Primary Uses

  • Processing your registration and managing your student account
  • Delivering course content and educational resources
  • Communicating important updates about your program
  • Providing technical support when you run into issues
  • Issuing certificates upon successful course completion

Secondary Uses

Beyond the basics, we might use your information to improve our teaching methods or develop new courses. If you've given permission, we'll send occasional emails about upcoming programs or industry insights related to valuation techniques. You can opt out anytime—no hard feelings.

We operate under Thailand's Personal Data Protection Act (PDPA), which came into full effect in 2022. This means your data rights are protected by law, and we take those obligations seriously.

3 Data Storage and Security

Your information lives on secure servers with encryption both in transit and at rest. We use industry-standard security measures, though let's be honest—no system is 100% bulletproof. What we can promise is that we're vigilant about monitoring for threats and updating our security protocols regularly.

Here's how we protect your data:

  • SSL/TLS encryption for all data transmission
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis
  • Secure backup systems with encrypted storage
  • Multi-factor authentication for administrative access

Data Retention Periods

We keep your information as long as you're actively enrolled in our programs, plus a reasonable period afterward. For most student records, that means seven years after course completion—partly for certification verification and partly to comply with Thai educational regulations.

4 Your Data Rights

Under Thailand's PDPA, you have several rights regarding your personal information. These aren't just theoretical—you can actually exercise them by contacting us. We'll respond within 30 days, which is the legal requirement, though we usually get back to people faster than that.

Right What It Means How to Exercise
Access Request a copy of the personal data we hold about you Email info@energyxfusion.com with your request
Correction Update inaccurate or incomplete information Log into your account or contact our support team
Deletion Request removal of your personal data Submit a written request via email
Portability Receive your data in a structured, machine-readable format Contact us with specific format requirements
Objection Object to certain types of data processing Email with details of your objection

There are some limitations to these rights. For example, we can't delete records we're legally required to keep, and we might need to verify your identity before processing certain requests. But in most cases, we'll work with you to address your concerns.

5 Sharing and Third Parties

We're selective about who gets access to your information. Most of the time, data stays within our organization. When we do share it, there's a good reason—and it's with parties who've agreed to protect it properly.

Who We Share With

  • Payment processors to handle course fees securely
  • Email service providers for sending course communications
  • Cloud hosting services where our platform runs
  • Analytics providers to understand site performance
  • Certification bodies when issuing credentials

All our third-party partners operate under strict confidentiality agreements. We vet them carefully and only work with companies that maintain strong data protection standards. If they're handling data outside Thailand, we make sure appropriate safeguards are in place.

We will never sell your personal information to marketers or data brokers. That's not our business model, and it never will be.

6 Cookies and Tracking

Like most websites, we use cookies. These small text files help us remember your preferences and understand how people use our site. Some are essential for the platform to work properly, while others help us improve the user experience.

Types of Cookies We Use

  • Essential cookies that keep you logged in and enable core functionality
  • Performance cookies that show us which pages are most popular
  • Preference cookies that remember your language and display settings
  • Analytics cookies that help us understand user behavior patterns

You can control cookies through your browser settings. Keep in mind that blocking certain cookies might affect how the site works for you. The login system, for instance, relies on cookies to keep you authenticated.

7 International Data Transfers

While we're based in Thailand, some of our service providers operate servers in other countries. When your data crosses borders, we ensure it's protected according to Thai law and international standards.

We use standard contractual clauses approved by Thai authorities and only transfer data to countries with adequate protection levels. If you're concerned about where your specific data is stored, reach out and we'll provide details.

8 Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active students by email and post a notice on our website. The "Last Updated" date at the top shows when the most recent changes took effect.

Minor clarifications or formatting updates might not trigger notifications, but material changes—like new data collection practices or changes in how we share information—will always be communicated clearly.

Questions About Your Privacy?

If something in this policy isn't clear, or if you want to exercise your data rights, get in touch with us. We're here to help and take these matters seriously.

EnergyX Fusion

26 Platha, Bo Yang, Mueang Songkhla District

Songkhla 90000, Thailand

Phone: +66 2 867 8088

Email: info@energyxfusion.com